3CX VoIP Telephone System

3CX - PBX & Live Video Chat

Can your employees work productively from anywhere using voice apps on their smartphones? Conduct remote business meetings via web conferencing without requiring apps? Service customer requests via website live chat? With 3CX PBX they can do this and much more. The freedom of choice doesn’t end there, with 3CX you can choose to deploy on-premise on Windows or Linux, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free PBX that requires minimum management. Get 3CX free for one year and future proof your business today!

3CX Your Productivity

Starts from £7.50 (exc. VAT)

– Easy to Deploy, Install anywhere

– Reinvented for Remote Workforce

Unbeatable – Save up to 80% per year

Highlight the cost savings with 3CX! They will be remarkable. Switching from a traditional PBX to an IP PBX will already deliver significant call costs savings. But this will be highlighted by all contenders for the system. Stress the low cost of 3CX – compared to other traditional PBX vendors and hosted systems in the market today. You will be up against other hosted systems – you might as well preempt and show how 3CX is much more cost-effective.

3CX- Easy to Deploy, Install anywhere!

3CX does not tie your customer into particular SIP Trunks, phones or hosters. With 3CX, the customer stays in control of their system and data. 

It’s all about freedom of choice!

PBX: Reinvented for Remote Workforce
  • Built for remote working
  • Cloud or on-premise
  • Easy to install and manage
  • Secure, reliable, flexible
Video Conferencing: App-free & Easy
  • No hassle video conferencing
  • Presentation & remote assistance tools
  • Smartphone apps to meet on-the-go
  • For unlimited users

3CX FAQs

3CX also provides additional built-in VoIP Anti Hacking Security settings to help you in this task, such as the use of Secure SIP, multiple configurable anti-hacking settings and IP Blacklisting, making the IP PBX System more resilient to network attacks.

Basically, a PBX is an on premise phone system which is not connected to a data network. VoIP (Voice over Internet Protocol) is another form of phone system technology. … VoIP can be on premise or it can also be hosted. VoIP is a more recent development than PBX in the telephony industry.

3CX performs backups, encrypts them and stores them securely. These backups contain system configuration and call history records. They do not contain voicemail and recording files. Every time your instance is rebooted an additional rescue backup is created. This does not include your call history.

You should archive your recordings in a remote location and perform your own backups using the “Backup & Restore” tool in the management console. Since this is your personal data, it’s important that you should maintain control of it at all times. For both backups and recording files we would recommend using a location such as Google storage, SFTP or FTP for complete protection.

Automatic location selection is based on the partner’s registered address and will soon be extended to trial licenses. This means that all common configurations are already set the moment you sign in to the 3CX Management Console, with the lowest latency possible for the locations we accommodate.

Note to European customers: All services will be deployed in the EEA but this does not necessarily mean that the country hosting your instance will be the one you reside in. Furthermore, automated backups do not leave the EEA.

All instances we deploy come with this feature enabled, removing unnecessary access to menu options for the user. However, it still allows complete configuration of users, trunks and settings which are not related to the operation of the system itself. This involves the following differences compared with an on-premise or self-hosted instance:

  • Removed access:
    • Network Settings
    • Instance Manager
    • Parameter table
    • License Key Tab
  • Locked:
    • Recording quota
    • Recording local path
    • Voicemail quota
  • Removes web-terminal from the dashboard
  • Disables custom IP-phone templates
  • Disables CFD service
  • No scriptable IVRs or HA Configuration

No, hosted by 3CX is all about providing a vanilla 3CX installation in the cloud with a focus on our mobile apps, web client, browser extension and Windows app. Customers wishing to connect IP phones to the instance should use the 3CX SBC to do so.

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